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Legal Terms That Apply to Your spree Account

These policies govern how your account works, how we handle your data, and what rules apply when you access spree from an eligible US state. Availability depends on state law, so check whether your state is covered before you open an account.

State-dependent accessPayPal & Venmo coveredAccount data rightsPlain-language termsContact us anytime
spree Legal Terms That Apply to Your spree Account
REACH US DIRECTLY

How to Contact Us About Legal or Account Matters

If you have a question about your rights under our terms, a payment dispute, or a request to access or delete your account data, our support team is the right starting point. We handle legal inquiries, account holds and data requests through the same channels — no separate queue, no runaround.

Team online

Live Chat

Open the chat icon from any page on spree. A support agent will pick up your legal or account query and escalate it if a policy review is needed.

Email Support

Send your data request, dispute or terms question to our support email. We respond to legal and account inquiries in writing so you have a record.

Account Settings

Some requests — like updating your verified contact details or reviewing linked payment methods including PayPal and Venmo — can be handled directly inside account settings.

HOW WE HANDLE IT

Data Handling, Cookies and Account Security at spree

We take a practical, no-fluff approach to security and data. Your account is protected at the login layer, and payment data for PayPal, Venmo and Play+ is never stored on our servers in raw form — it passes through the relevant payment processor under their own security standards. Here is what each pillar of our policy covers in practice.

Data Retention

We keep account records for as long as required by applicable state law or our licensing obligations. You can request a summary of what we hold about you through live chat or email.

Cookie Policy

We use cookies to keep your session active across devices — so your mobile session in Charlotte picks up where you left off on desktop. You can manage cookie preferences in your browser settings.

Account Security

Account access uses encrypted login sessions. If we detect unusual activity, we flag your account and contact your registered email before any funds are moved or access is restored.

Change Requests

To update verified identity details, request data deletion or dispute a transaction linked to PayPal or Play+, contact support in writing so the request is properly logged and processed.

Answers to Common Legal and Account Policy Questions

Real questions about your rights, your data and how our terms work in practice — answered straight, without legalese.

Access depends on your state's law. We only allow accounts from eligible states. Check the sign-up flow to confirm your state is currently supported before proceeding.

Yes. Send a written data request through our support email or live chat. We will confirm what information we hold and how it is used within a reasonable timeframe under applicable US privacy law.

We do not store raw PayPal or Venmo credentials on our servers. Transactions route through each provider's own secure processing environment, and only a tokenized reference is retained on our side.

We will send notice to your registered email address before any material change takes effect. Continued use of your account after that date constitutes acceptance of the updated terms.

Contact support via live chat or email with your transaction reference number. For PayPal or Play+ disputes, you may also initiate a dispute through your payment provider directly alongside our process.

You can request account closure and data deletion through support. Note that some records are retained as required by state law even after closure — we will explain exactly what is kept and why.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.