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Terms and Conditions That Actually Make Sense

These terms cover your account on spree — what you agree to when you join, how your wallet works with PayPal, Venmo, and Play+, and what applies based on where you are.

Account eligibility by statePayPal, Venmo, Play+ payment rulesWallet and withdrawal termsAccount security obligationsHow to contact us with questions
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spree Terms and Conditions That Actually Make Sense
ACCOUNT INTEGRITY STANDARDS

How We Handle Your Data, Security, and Account Records

Your account data is stored securely and used only for the purposes described in our privacy policy, which sits alongside these terms. We retain account records — including transaction history for PayPal, Venmo, and Play+ activity — for as long as required by applicable law and our internal compliance obligations. You can request a copy of your account data or ask us to correct inaccurate information by contacting support through the channels listed on this page.

Data Retention

We keep your account records and transaction history — including PayPal, Venmo, and Play+ activity — for the period required under applicable state and federal law, no longer.

Account Security

Your account is protected by SSL encryption and session-based authentication. If you suspect unauthorized access, lock your account immediately from the security settings tab and contact live chat.

Data Access Requests

You can request a copy of the personal data we hold on your account at any time. Email us from your registered address and we will respond within the timeframe required by applicable law.

Correction and Disputes

If your account details are incorrect — name, contact info, or payment method records — submit a correction request through live chat. Disputed transactions must be flagged within 30 days of the statement date.

TERMS CONTACT PATHS

Questions About These Terms? Here's How to Reach Us

If any part of these terms raises a question — about your account eligibility, a payment hold on PayPal or Venmo, or how a withdrawal verification works — our support team handles all of it. Players in Columbus and Charlotte can reach us the same way everyone else does: through live chat in the account menu, or by email. We do not give legal advice, but we can walk you through exactly what a specific clause means for your account.

Live Chat Open the account menu and tap Live Chat. Our team can pull up your account and address a specific terms question — payment holds, verification steps, or eligibility queries — on the spot.
Email Support Send your question to our support address from your registered email. Include your account username so we can match your record and respond with terms language that applies to your situation.
Account Help Center The Help Center inside your account covers the most common terms questions — why a PayPal withdrawal is on hold, what identity verification requires, and how state eligibility is confirmed.

Common Questions About spree Terms and Conditions

These are the questions we get most often about how our terms apply to real account situations — from payment holds to state eligibility to what happens if you need to close your account.

Yes. Access to spree depends on your state of residence and local law. The core account terms apply universally, but eligibility to play is determined by whether your state permits this type of online activity.

A name mismatch triggers a manual verification hold on your withdrawal. Contact support through live chat with a valid government-issued ID to resolve it. Mismatched payment details are a standard compliance flag, not a penalty.

We will notify you by email to your registered address before material changes take effect. Continuing to use your account after that notice is sent counts as acceptance of the updated terms.

Submit an account closure request through live chat or email. Any remaining balance in your wallet must be withdrawn first — through PayPal, Venmo, or Play+ — before we process the closure.

We ask for a government-issued photo ID and, in some cases, proof of address. This step is required before your first withdrawal is processed and is non-negotiable under our compliance obligations.

Raise a dispute through live chat or email within 30 days of the action in question. We will review the account record and respond with the specific clause that applies to your situation.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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